Duckbill Scuba is a division of Kabijet Pty Ltd – ABN 98 607 195 273.
Mailing address: PO Box 2007, Brookside Centre Qld 4053, Australia.

My policies are listed below.

Terms and Conditions of Sale
Privacy Policy
Website Terms and Conditions

Trip Cancellations

The trip cancellation policy is detailed in section 9 of the Terms and Conditions of Sale linked to above. Essentially…

  • If you cancel a trip more than 5 days before it begins, you’ll receive a full refund.
  • If you cancel a trip less than 5 days before it begins, you’ll receive no refund unless I can sell your spot to another diver. I’ve already paid the boat or facility for your spot by this time.
  • Cancellations due to weather conditions will be decided by the boat or facility supplying the trip, not by me.
  • If a trip is cancelled by the boat or facility supplying it, you’ll receive a full refund.

Training Cancellations

The training cancellation policy is detailed in section 9 of the Terms and Conditions of Sale linked to above. Essentially…

  • If you cancel your course, no refund will be provided for course materials that have already been given to you.
  • If you do not finish your course, no refund will be provided for time and expenses already incurred up to that point of the course.