Cancellation Policies

What is your course cancellation policy?

The training cancellation policy is detailed in section 9 of the Terms and Conditions of Sale. Essentially…

  • If you cancel your course, no refund will be provided for course materials that have already been given to you.
  • If you do not finish your course, no refund will be provided for time and expenses already incurred up to that point of the course.
What is your trip cancellation policy?

The trip cancellation policy is detailed in section 9 of the Terms and Conditions of Sale. Essentially…

  • If you cancel a trip more than 5 days before it begins, you’ll receive a full refund.
  • If you cancel a trip less than 5 days before it begins, you’ll receive no refund unless I can sell your spot to another diver. I’ve already paid the boat or facility for your spot by this time.
  • Cancellations due to weather conditions will be decided by the boat or facility supplying the trip, not by me.
  • If a trip is cancelled by the boat or facility supplying it, you’ll receive a full refund.

Classes

How old do you need to be to learn to scuba dive?

You need to be 10 years old to learn to dive.

Depending on the maturity of the child, that can sometimes be too young. Parents need to use their own judgement before booking a course, and try to be sure that your child isn’t just learning to please you. If they don’t really want to dive, they can be really difficult to teach.

When is your next class?

One of the advantages of being an independent instructor is the flexibility to work around your busy schedule, so I don’t usually advertise set times for courses. Contact me before you book, and we’ll work together to find some days that suit you best.

Where will my pool session be?

I like to use the Langlands Park Pool in Greenslopes, just south of Brisbane. If you have your own pool, we may be able to use that depending on its size and depth.

Why do the PADI classes cost more?

While the course content is the same, PADI charges instructors more to teach. The extra cost of the class is basically the extra cost of course materials.


PADI or SDI?

Do I need to stay with the same agency for all of my training?

No. All certifications are recognised by every dive agency until you become a professional, so just choose the course that makes the most sense to you.

I’m ready to start my Divemaster course. Should I go with SDI or PADI?

Congratulations on making the decision to become a scuba professional!

There a lot of answers to this question, but I believe it’s best to start with the PADI Divemaster course first as the other agencies make it easier to crossover if you ever want to.

What’s the difference between the PADI and SDI classes?

From a learning perspective, nothing! The minimum content for both organisations is driven by the Recreational Scuba Training Council, so both classes cover the same knowledge.

The key difference in the water is that PADI requires instructors to teach skills in a particular order. This means that if you struggle with something, we need to keep going over it until you get it right. SDI gives us the freedom to move on to other things and come back to it later when you’re feeling more confident.

SDI also allows us to teach extra skills if we think they’ll help you later. As most scuba classes were designed in areas with fish tank-like conditions, I’ll give you extra tips for our local area.

Certifications from both agencies are accepted everywhere in the world, so you’ll be able to dive anywhere after you finish the course!

Why do the PADI classes cost more?

While the course content is the same, PADI charges instructors more to teach. The extra cost of the class is basically the extra cost of course materials.